FAQ: Rad Rodgers - The return of the 90's era Apogee platformer!
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will the game be kid-friendly?

Even though the game is gory, we'll implement parental control for the kids! Last updated: Tue, Sep 6 2016 2:21 pm EDT

What are "Digital Level Maps"?

The Digital Level Maps are basically overviews of every level of the game (If you remember classic level maps in the Nintendo Power magazines, you know what we're talking about). Last updated: Wed, Sep 7 2016 8:49 am EDT

Is the 3D Realms Collection a Steam Product?

The 3D Realms Collection is a 20+ collection of classic Apogee and 3D Realms titles. The Pack is completely DRM free, and will be delivered through 3drealms.com. Last updated: Wed, Sep 7 2016 8:55 am EDT

Does the Pledge of Persia-tier include copies of the game on different platforms?

You can decide yourself which platform you want each copy for (PC, PS4). Last updated: Wed, Sep 7 2016 8:55 am EDT

Will the game be available on GOG.com?

Yes! Last updated: Wed, Sep 7 2016 8:56 am EDT

What is the difference between the "Big Box Beauty" & "Come Get Some Rewards!" Boxes?

The "Big Box Beauty" reward only includes a classic sealed Big-Box, with the full game on 2 DVD's, the physical art book, and an extra digital game key. The "Come Get Some Rewards!" Big Box, comes in a special embossed collectors edition box, including the full game on a cartridge, a t-shirt, mouse pad, art book, and every previous reward. Last updated: Fri, Sep 9 2016 9:48 am EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: February 2017

Surveys will need to be fulfilled before Dec. 1 2016

Last Updated At: 10/18/16
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

Contact Us